Support

If you have any queries concerning your Samyang product purchased from ourselves or your potential purchase you can contact us or see the below FAQ's.

QWhat is the warranty period of Samyang products?

Samyang Europe offer a 3 Year European parts and labour warranty on all lenses purchased through ourselves, UK Digital. Samyang Europe 3 Year warranty only covers products that have a fault deemed as manufacturing faults / manufacturing defects. Products which have been damaged due to abuse, misuse or accidental damage are not covered by Samyang's warranty.

QAre "Declicked" video versions of Samyang lenses available?

Selected Samyang lenses are now available in a "declicked" (uncoupled) smooth aperture, VDSLR / CINE versions are generally used for dedicated video purposes which already have a decoupled aperture as standard.

QI get an fEE error with my Samyang Nikon (AE) Lens.

This is normal if you have the lens set on an aperture other than f22 (auto). On Nikon cameras Samyang Nikon AE versions work like Nikon D lenses which have an aperture ring. You need to set the aperture ring on the lens on f22. Apertures are then selected in the camera body, and you can use the camera on P, A, S or M modes normally, selecting the required aperture in the body, or shooting on Auto. If your Samyang lens is not Nikon AE (Auto Exposure) such as the VDSLR / Cine lens versions then they are designed to shoot on Manual mode only.

QMy camera won't operate with my Samyang lens

As most Samyang lenses are purely manual lenses with no electronic connections the camera doesnt know there is a lens attached. This is the same with all manual lenses such as Zeiss etc etc. On some makes and models of cameras on first use you will need to go into the cameras menu and allow shooting without a lens being attached / detected. For example, in Panasonic Lumix G series cameras "Shoot W/O Lens" (Shoot without the lens) needs to be set to ON. This is in the spanner area of the menu. To access this menu you need to ensure it is not on 'ai' mode, as 'ai' mode blocks some of the cameras menus. Some cameras need only to be set on Manual mode. On Sony models likewise Shoot w/o Lens needs to be set to ENABLE.

QMy Samyang lens wont autofocus / focus issues

As all current Samyang lenses are manual focus lenses no autofocus is available. To attain accurate focus most models of camera are capable of zooming in in Live View mode to achieve pinpoint accuracy. Focus should be done when the camera is set on its widest aperture (lowest number) ie f1.4 on many Samyang lenses.As most Samyang lenses are fast apertures there is limited depth of field so accurate focus is important, as with all fast lenses. Conversely on the very wide angle lenses, such as the 8mm fisheyes and 14mm they have a large depth of field, so focusing can be tricky if new to manual focussing.

QMy Samyang 8mm fisheye lens wont focus on infinity / focus scale calibration issues.

We, (UK Digital, www.ukdigital.co.uk) now fully test, check, and calibrate Samyang 8mm fisheye lenses purchased from ourselves ensuring the lens is performing to its optimum ability. Although the focus scales are a guide, your Samyang 8mm fish-eye should be correctly focusing on objects, including distant focus / infinity to give the best and sharpest results. If you have purchased from elsewhere and your Samyang 8mm fisheye lens has a focus issue you would need to contact the company from where you purchased from for replacement or repair.

QWill the Samyang lens work on Auto or Aperture Priority with my camera?

Samyang Nikon (AE) will work on full auto, including P, A, S and M modes on Nikon bodies, with the lens set on f22 (auto). Samyang lenses, like other manual lenses on Canon, some Sony, Olympus and Panasonic models they work on Aperture priority modes in a limited capacity. On Pentax DSLRs the Samyang Pentax models feature an aperture coupling, enabling the camera to auto expose as the camera can control the lens through the coupling. However they all require Manual focussing of course. Please refer to your camera instruction for specific camera model capabilities or restrictions when using manual lenses.

QWhy do I get vignetting on my Samyang lens on my full frame camera?

Although many Samyangs are designed for full frame cameras, Samyang lenses with CS designation are for cropped sensors, and vignetting will occur if using a Samyang CS designated lens, even if it has a removable / detachable lens hood (DH)

QAre the Samyang Sony E-Mount lenses full frame compatible?

Many of the Samyangs are designed for full frame, including the 14mm, 24mm, 35mm and 85mm lenses and are available in Sony E-mount, and therefore are full frame compatible even with the Sony A7 / A7R etc. Conversely, the Samyang lenses with CS designation are for smaller APS-C cropped sensors, and vignetting will occur if using a Samyang CS designated lens such as the 8mm fisheyes, 10mm, and 16mm lenses if used on full frame camera bodies.

QWhy do they make the Fisheye with a detachable lens hood, ie the Samyang 8mm CSII DH?

Good question. On full frame cameras, it produces a vignetted image, which is almost, but not fully circular with the lens hood detached. This effect is required for user wanting the biggest image / field of view for panoramic software on full frame cameras. For this reason, and by popular requests / demand Samyang produced this removable lens hood version. The Samyang 8 mm Fish-eye lens is ideal for creating panoramas and 360 virtual tours, including full 360 degree images with the correct hardware and various 3rd party panoramic software supplied by some third party vendors. We can think of no other major advantage for a detachable lens hood, although it has been suggested it is better when using on a rig with a matte box. However with the Samyang 8mm CSII DH producing almost 180 degree field of view even on a cropped sensor it seems unlikely that a removable hood is of much benefit when using a matte box or suchlike. Optics are identical between the CS and CSII fisheye versions.

QWhere can I get spare lens caps / accessories for my Samyang Lens?

Samyang front lens caps and accessories are available. Please see our Samyang Accessories page.

QI have a fault with my Samyang lens.

If you think you have a fault, and you bought the lens from ourselves, please contact us so we can assist. If you purchased from another retailer please contact the retailer where you purchased the item.

QAre Samyang producing a 16mm VDSLR / 300mm reflex / 50mm lens etc / when will it be available?

Samyang are constantly developing and extending their lens range and more lenses are envisaged for 2014. The News page will have the latest announcements on upcoming products and official releases.

QWhat does VDSLR mean?

VDSLR stands for Video SLR i.e. a SLR (Single Lens Reflex) camera which is used to shoot video. Technically many VDSLR cameras are not single lens reflex cameras, which have a flappy mirror, thus Compact System Cameras (CSCs) / mirrorless cameras are technically not SLRs as they have no mirror. However it is somewhat a generic term, so dont worry about it.

QCan I shoot video with a standard Samyang lens? / Can I take photos with a VDSLR lens?

Yes, both standard and VDSLR lenses are capable of stills photography or video, although you may prefer the functionality of one over the other depending on your primary use.

QWhat does the CS designation on some of the lenses mean?

The CS stands for Cropped Sensor, meaning the CS lenses are designed for APS-C or smaller sized sensors, such as the Nikon DX. If used on a full frame camera vignetting will occur as the image projection will not cover a full frame sensor.

QWhat is a prime lens?

A prime lens is a fixed focal length lens for all intents and purposes, ie no zoom. Generally prime lenses offer superior quality and minimal distortion as they are optimised for a fixed focal length.

QWhat is lens breathing?

Breathing refers to the change of angle of view of a lens (image movement in and out) when focusing. This has no consequence on stills photography. Lens breathing is completely different the lens physically elongating when focus is altered.

QDo Samyang lenses breathe?

Samyang lenses are designed to lessen the degree of this effect, but they do have a small amount of breathing but generally equal or less than other manufactures lenses at significantly higher prices than the Samyangs. If you want a lens that doesnt breathe at all expect to pay many thousands (over £5000 per lens) on top grade cinema lenses such as the Cooke Optics Cinema lenses which are designed specifically to counter that effect.

QWhat is Internal Focusing (IF)?

An internally focusing IF lens does not elongate when focused, nor will its front element turn. This is particularly useful keeping the size of the lens constant or using filters or accessories on the lens, such as a polarising filter.

QHow do I fit filters to Samyang 14mm lens?

A The Samyang SFH-14 and large Cokin filters have been specially developed to enable the fitment of these Cokin filters to the 14mm Samyang lenses. See the accessory section of our website for details.

QHave any other questions?

Please feel free to contact us and we will do our best to help.